Total Care, your go to Partners in Care services solutions

Total Care are your dependable partners in care whether you are in a village, living at home, or in residential care. Incorporated in New South Wales, Australia, we provide skilled professionals to meet your staffing and care needs Australia wide. Whether you are after direct care for yourself, or staffing for your organisation, trust Total Care for quality service and support.

Young lovely couple are reviewing contract for a summer vacation

Enhancing Care

Empowering Aged Care Professionals

Total Care is dedicated to empowering aged care professionals through support, development, and fostering compassionate care in Victoria, Australia.
Thank you for being the support I need

Respect

Respect is fundamental to our approach at Total Care. We honor the diverse backgrounds and experiences of our clients and staff, fostering an inclusive environment where everyone feels valued and heard.

Let me help you live your best life possible

Compassion

At Total Care, we believe that compassion is the cornerstone of quality care. We are dedicated to treating every individual with kindness and empathy, understanding their unique needs and providing support that respects their dignity and individuality.

Volunteer Helps Monitor Senior Woman's Health with Blood Pressure Check

Integrity

Honesty and transparency are at the heart of everything we do. We are committed to maintaining the highest ethical standards in our interactions with clients, staff, and partners.

We all need help from time to time

Excellence

We strive for excellence in every aspect of our service. Our team is dedicated to continuous improvement, ensuring that we provide the highest standard of care and support to our clients, enhancing their quality of life.

Her caring nature makes her the perfect caregiver

Collaboration

Teamwork is essential to our success. We work closely with our clients and staff to create a harmonious and efficient environment, ensuring the best outcomes for everyone involved.

Senior couple in nursing home.

Professional

We maintain high standards in our work, ensuring quality and reliability in our labour solutions for aged care.

Reliable Staffing for Aged Care

Connect with a trusted provider of skilled caregivers. Ensure your care needs are always met with our expert staff, ready to support your clients' and residents' needs.

Aged Care Staffing FAQS

Is Total Care an Approved Aged Care Provider?

No. Total Care is NOT a Commonwealth Aged Care provider, and can provide services under any form of funding arrangement be it direct with privately funded clients, or through a brokerage arrangement with an Approved Provider.

Total Care provides specialised care services for aged care facilities as well as for Home care clients, ensuring high-quality staffing solutions tailored to meet your specific needs.

How does Total Care ensure quality staffing?

We meticulously vet all candidates through rigorous screening and training, ensuring they meet the highest standards in aged care service delivery. We ensure all required accreditations and certificates are held and up to date to ensure all required compliance is met.

All staff hold a current Certificate 3 or 4 in Aged care (or its equivalent), a current First Aid and CPR certification, as well as a current Police Check.

Is Total Care fully insured?

Total Care holds all relevant insurances and accreditation, and are fully insured up to $20M for Professional Indemnity, and $20M Public Liability; both underwritten by Lloyds.

What areas does Total Care serve?

We are not an Approved Home Care Provider. We provide services to private and funded clients through Australia.

Can Total Care handle urgent staffing needs?

Absolutely, we specialize in providing prompt solutions for urgent staffing needs, ensuring seamless operation at your aged care facility and for your Home Care clients.

Why should I use Total Care for all or part of my staffing requirements?

Total Care takes care of sourcing, recruiting, vetting and training staff aswell as ensuring they are fit for work and have all the required certifications to work in the Aged Care sector which can save both time and money for many organisations.

I have used staffing agencies in the past and have had mixed experiences, what makes Total Care different?

At Total Care, we go beyond just staffing—we focus on the right fit. Our personalized approach, clear communication, and ongoing support ensure a smooth, reliable experience. With Total Care, you’re not just another client or candidate—you’re a valued partner.

Why should I choose Total Care for my aged care career?

Total Care provides diverse opportunities in Melbourne's aged care industry, allowing workers to enhance their skills and gain valuable experience in nurturing settings.